Otter AI expands global reach with new multilingual conversation tracking feature

Otter.ai, the AI note-taking platform, has unveiled a significant enhancement to its multilingual capabilities, introducing a feature that can seamlessly follow conversations even when speakers switch languages mid-meeting. This expansion adds support for 27 new languages, bringing the total supported count to 31, which is the largest language increase the company has undertaken. This new functionality automatically detects language shifts, allowing a transcription to flow continuously through different languages, such as English, Korean, and Portuguese. An Otter spokesperson noted that this development is designed to dismantle language barriers, enabling any organization globally to maintain a reliable record of voice AI communications. Thirteen of the newly supported languages are immediately available, including Mandarin Chinese, Korean, and Portuguese, while the remaining 14, such as Arabic and Hindi, are scheduled for a later release. The company confirmed these new languages utilize Otter’s proprietary speech models, which were trained using public datasets and reviewed by native speakers. This update follows Otter's $320 million funding from General Catalyst and builds upon recent additions like Work Mode and Live Assist.